Failed Delivery

If your gift failed to send, please double-check the delivery details. There may be a spelling error in the email address or a missing digit in the phone number.

To update the delivery method

  • Navigate to onme.com/profile or the "Me" tab in the app, and choose your gift
  • Click on “Gift Details”
  • Click on the "Update delivery" button. You can send it by text, email, link share or print it out!

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