Send and receive messages and Thank You Notes

Say thanks, in your own way

About Thank You Notes and Gift Threads

Thank You Notes are part of our Gift Threads feature, which allows gift senders and gift receivers to send messages back and forth. Gift Threads are designed to allow you to stay connected after a gift is sent. For example, let's say you received a Skating On Me gift card, and used your gift card to buy new roller skates. With Gift Threads, you can say thanks to the gift giver, send them a video of your new skates, and let them know how much you like it!

Send a Thank You Note

Sending a Thank You Note is a great way to express gratitude to the person who sent you an On Me gift card, and let them know that you received the gift.

You may be prompted to send a Thank You Note while you claim your gift. This step is recommended, but optional. If you wish to claim your gift without sending a Thank You Note, simply hit the "Skip" button. You can send messages in Gift Threads — including Thank You Notes — at any time.

View a Thank You Note

If you received a Thank You Note, you may have received a notification from On Me. Hit the link in that notification, and you'll be navigated to your Gift Thread with the receiver of your gift. This is your area to view and respond to Thank You Notes.

You must have an account and be signed in to send and receive messages in Gift Threads — including Thank You Notes. If you are signed in, but don't see any messages, please contact support.

Getting there

Navigating to your Gift Thread is easy online, and in the app.

Online at onme.com:

• Log in to your account
• Navigate to "My gifts" using the link under your avatar in the upper right (desktop), or the link in the menu (mobile).
• Choose your Gift Thread

In the On Me app:

• Log in to your account
• Choose the Gifts tab
• Choose your Gift Thread