What to do if my gift link has expired?

Gift Link & Expiration Info: While gift links expire 90 days after the order is placed, the actual gift funds never expire.

If you are the sender, follow these steps to get your link:

  1. Navigate to onme.com/gifts (or the Gifts tab in the app).
  2. Select your gift.
  3. Click the button to generate and share your unique gift link.

Gift Link

If you received a gift and the link no longer works:

  • Check your account: Sign in to onme.com to see if the gift has already been redeemed.
  • Request a new link: If the gift isn't in your account, please ask the sender to generate a new link for you.

Still need help? Chat with our support team