Track your sent gifts

With On Me, you can track every gift you send on the Order confirmation page. To find this page:

  1. Log in, and use the My Gifts tab in the app or online.
  2. If you don't have an account, check your order confirmation email.

✅ Gift statuses

Each gift shows a progress tracker with several stages. You’ll see a green checkmark under each completed stage.

  • Confirmed
    Your order was successfully confirmed, and your gift ready to send.

  • Sent
    We’ve delivered your gift via SMS or email. If you scheduled your gift, check back later to confirm.

  • Gift Link Copied
    If you chose to send your gift yourself, be sure to copy your gift link, and send it to your recipient.

  • Opened
    Your recipient has opened your gift! Note: this doesn’t necessarily mean it’s been claimed yet.


🛠 Edit and resend your gift

From the Order Confirmation page or the My Gifts section, you can:

  • Change delivery method
  • Edit recipient info if the gift hasn’t been opened yet
  • Copy your Gift Link to send it yourself
  • Resend the gift if it wasn’t received the first time
  • Download a receipt

Still need help? Chat with a real person

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