Track your sent gifts

Learn how to track your sent gifts with On Me

With On Me, you can track every gift you send on the Order confirmation page. To find this page:

  1. Log in, and use the My Gifts tab in the app or online.
  2. If you don't have an account, check your order confirmation email.

✅ Gift statuses

Each gift shows a progress tracker with several stages. You’ll see a green checkmark under each completed stage.

  • Confirmed
    Your order was successfully confirmed, and your gift ready to send.

  • Sent
    We’ve delivered your gift via SMS or email. If you scheduled your gift, check back later to confirm.

  • Gift Link Copied
    If you chose to send your gift yourself, be sure to copy your gift link, and send it to your recipient.

  • Opened
    Your recipient has opened your gift! Note: this doesn’t necessarily mean it’s been claimed yet.


🛠 Edit and resend your gift

From the Order Confirmation page or the My Gifts section, you can:

  • Change delivery method
  • Edit recipient info if the gift hasn’t been opened yet
  • Copy your Gift Link to send it yourself
  • Resend the gift if it wasn’t received the first time
  • Download a receipt

Still need help? Chat with a real person

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