Why is my gift card limited to $500?

Maximum Card Balance

To ensure account security, On Me gift cards have a maximum limit of $500. Please note that multiple gift cards cannot be combined into a single balance if they amount to more than $500.

Making purchases over $500

If you want to buy an item that costs more than $500, you can still use your On Me card by using a split payment.

How to do a split payment in-store:

  1. Tell the cashier you want to pay with two different cards.
  2. Ask them to charge specifically $500 (or your remaining balance) to your On Me card first.
  3. Pay the remaining difference with your personal credit or debit card.

Still need help? Chat with our support team