Manage your gift card
Learn how to view, update, or freeze your card — straight from the On Me app.
Everything you need to view, update, or freeze your card — straight from the On Me app.
Check your card balance
- Log into the On Me app
- Tap the Cards tab
- Your current balance will be displayed on each of your cards
Increase your card balance
You can add funds online, or through the On Me app. When you add funds, a new card with the updated balance will be issued, and your old card will be deactivated. Don’t worry — your balance moves with you. The old card will no longer work once the new one is created.
Online at onme.com
- Head to onme.com/gifts and log in
- Select your gift, then hit the card icon in the top right
- Tap Add funds
In the On Me app
- Log into the On Me app
- Go to the Cards tab
- Tap Add funds
Freeze your card
If you’ve lost your device or want to temporarily pause usage:
- Log into the On Me app
- Head to the Cards tab
- Select your card and tap Freeze Card
- You can unfreeze anytime if the card hasn’t been replaced.