Manage your gift card

Learn how to view, update, or freeze your card — straight from the On Me app.

Everything you need to view, update, or freeze your card — straight from the On Me app.

Check your card balance

1. Log into the On Me app
2. Tap the Cards tab
3. Your current balance will be displayed on each of your cards

Increase your card balance

You can add funds online, or through the On Me app. When you add funds, a new card with the updated balance will be issued, and your old card will be deactivated. Don’t worry — your balance moves with you. The old card will no longer work once the new one is created.

Online at onme.com

1. Head to onme.com/gifts and log in
2. Select your gift, then hit the card icon in the top right
3. Tap Add funds

In the On Me app

1. Log into the On Me app
2. Go to the Cards tab
3. Tap Add funds

Freeze your card

If you’ve lost your device or want to temporarily pause usage:

1. Log into the On Me app
2. Head to the Cards tab
3. Select your card and tap Freeze Card
4. You can unfreeze anytime if the card hasn’t been replaced.