Digital Gift Cards | On Me

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Cards are issued by Sutton Bank, Member FDIC. Secure Gift Holdings is a financial services company, and not itself an FDIC-insured institution. FDIC deposit insurance coverage only protects against the failure of an FDIC-insured deposit institution; FDIC insurance coverage is subject to pass-through insurance requirements per ownership category. Certain conditions must be met for pass-through coverage to apply. Third-party trademarks referenced for informational purposes only; no endorsements implied.© 2025 On Me Gifting, Inc

Frequently asked questions

General

What are On Me gift cards?

Are there fees associated with On Me gift cards?

Are On Me gift cards considered debit cards?

How do I create an account with On Me?

I still need help. How do I contact support?

Sending gifts

How do I send an On Me gift card to someone?

How can I buy an On Me gift card?

Do On Me gift cards expire?

How secure are On Me gift cards?

How do I check the balance of my On Me gift card?

Where can I find my On Me gift card after receiving it?

What if I lose my On Me gift card?

What should I do if my On Me gift card isn’t working?

Can I choose to deliver my gift myself?

Who can access the gift if I send it via Gift Link?

What’s the safest way to share my Gift Link?

If I send the gift myself, can On Me track who opens the Gift Link?

Is there an expiration date on Gift Links?

Receiving gifts

How can I add my On Me gift card to a digital wallet?

Where can I spend my On Me gift card?

How do I use my On Me gift card?

Can I use multiple gift cards in one transaction?

Can I get a refund or an exchange?